Higher security requirements
Carrier vetting is now the baseline. Winning high-value freight takes stronger protection and tighter controls to meet shipper requirements in real time.
Manage over-the-road risks with driver-level verifications. Win more deals from high-value shippers.
It's riskier than ever to move freight
Cargo theft claims, tightening shipper security requirements, and staff hours spent on check calls all trace back to the same missing step.
New theft tactics, higher costs
Vetting misses new theft tactics. Losses can affect insurance renewals, making real-time controls more important.
More tools, more manual work
Teams spend more time on calls, messages, and follow-up, without verified evidence or one place to manage risk and security compliance.
Give shippers more than your word.
Compare the driver and equipment at pickup with what you booked. Show shippers who handled their freight.
Pickup verification
Load 80472 for Northstar Transport at Dock 14, Auburn, WA
ShipperABC Electronics
High ValueHigh Risk LaneFirst Time Carrier
- CDL
- Truck
- VIN
| Check | Booked assignment | Observed at Dock 14 | Result |
|---|---|---|---|
| DriverCDL required | Marcus Reed | Awaiting driver details | Not checked |
| TruckVerify truck | Tractor 041 | Awaiting truck details | Not checked |
| VIN carrierCarrier match | Northstar Transport | Awaiting vin carrier details | Not checked |
Insurance. Carrier checks. Shipment verification. Tracking. One workflow.
Bring carrier checks, driver verification, and shipment tracking together. Meet shipper requirements and collect evidence from booking to delivery.
Insurance
Traditional Insurance Programs
With Strategic theft may be excluded, leaving gaps for fraudulent pickups. Coverage depends on the policy.
Add optional Strategic Theft coverage for fictitious or double-brokered pickups and goods pilfered in transit.
Carrier checks
Carrier Vetting Platforms
With Carrier records help assess who you book. They do not verify the driver who arrives for your shipment.
Check the carrier, verify the assigned driver, and track the shipment in one connected workflow.
Team and Solo Driver Verification
Manual Calls and ID Checks
With Calls and ID photos leave your team to confirm who is assigned and compare each driver’s information.
Verify solo drivers or multiple drivers on one shipment. Use True Teams to compare the team’s information.
Rate-con release
Email and Phone
With Email and phone follow-up leave your team to coordinate driver checks before sharing sensitive pickup details.
Set required verification before release. Keep sensitive pickup details hidden until those checks succeed.
Pickup checks
Gate Checks and Pickup Numbers
With An ID and pickup number still need to be checked against the driver and equipment you booked.
Compare pickup details with the booking. Collect driver-provided photos of equipment and cargo conditions.
Shipment tracking
Tracking Platforms and Check Calls
With Location updates show where the load is. They alone do not verify the driver or cargo condition.
Follow shipment location and spot missing updates in the same workflow as driver and shipment verification.
Delivery evidence
POD Photos and Document Uploads
With A signed POD records delivery. Your team still needs the photos and evidence required by the shipper.
Collect proof of delivery and delivery photos within the shipment workflow, keeping the evidence with the load.
TMS integrations
Copying Loads Between Systems
With Retyping driver and load details into each tool takes time and invites mistakes.
Use a connector for your TMS, or connect any system with our API and webhooks. Verification starts from the loads you already have.
Verify the load.
Keep the proof.
Set your shipper’s requirements. Verify drivers and equipment. Track the shipment and collect delivery documents.
Load 80472Northstar Transport · Auburn → North Las Vegas
Load 80472Northstar Transport · Auburn → North Las Vegas
Your shipper’s rules. Every matching load.
Configure the required checks once, then apply the program to matching shipments.
Shipper programABC ElectronicsConfigured by brokerage operations
Driver identity
Applying…Verify the assigned driver before pickup
Equipment
RequiredCompare the truck, plate, and VIN
Tracking
RequiredRequire tracking before arrival
Release control
RequiredKeep the pickup number locked until checks pass
Delivery proof
RequiredRequire signed POD and seal photo
Step 1 of 5
Your shipper’s rules. Every matching load.
Configure the required checks once, then apply the program to matching shipments.
Shipper programABC ElectronicsConfigured by brokerage operations
Driver identity
Applying…Verify the assigned driver before pickup
Equipment
RequiredCompare the truck, plate, and VIN
Tracking
RequiredRequire tracking before arrival
Release control
RequiredKeep the pickup number locked until checks pass
Delivery proof
RequiredRequire signed POD and seal photo
Your questions answered
Does a driver need an app to complete a verification?
No, drivers can verify in two ways. They can open the text message we send and finish in their phone’s browser, or they can use the Indemni app, which is on iOS today.
How does Indemni verify a driver?
You build each verification from steps you choose, like checking the CDL, taking a selfie, photographing the truck and trailer, and looking up the VIN. You also choose when the driver completes them: before pickup, at pickup, at stops along the way, or at delivery. When it’s time, Indemni texts the driver, and your team sees the results on the shipment.
Do we need to connect our TMS before we can start?
You don’t. Your team can create loads in Indemni and start verifying drivers the same day. When you’re ready, connect your TMS and verifications start from the load details you already have.
How long does setup take?
You can start verifying drivers the same day. If we already have a connector for your TMS, you can connect it right away too. Other TMS connections take one to two weeks.
What happens if a driver fails a check?
Your team gets an alert that shows what failed, like a name that doesn’t match the license, and decides what happens next. They can approve the driver after a look or ask the carrier for a different one. If you use release controls, the pickup details stay hidden until the driver passes.
Can each shipper have its own requirements?
Yes, you can set up a workflow for each shipper with the steps their loads need. Your reps pick the shipper’s workflow, and the driver gets the right steps every time.
How does Indemni stop double brokering?
The driver takes a photo of the truck door, and Indemni reads the USDOT number and checks it against the driver’s carrier. The full rate con goes out only after that check and the driver’s other checks pass, so a truck running under another carrier’s number doesn’t get the pickup details. Read about ghost trucking
Watch a high-risk load get verified, end to end.
We'll show how Indemni verifies the driver, routes exceptions, keeps the load visible, and preserves the evidence history.
Bring one of your loads. We'll run the checks on it.
Request a product demo